We are back in New Zealand after several weeks away, and wanted to thank you for your assistance and advice during the planning for our trip to Ukraine, and particularly your prompt action when we had to change our arrival dates at the last moment. We were so pleased that we were still able to spend the time we had planned in Odessa and Kiev, and at least we managed to see Lviv as we had hoped, even if not for quite as long as we had planned. So thank you - we were grateful for your help.
All the arrangements you made for us went very smoothly, and we especially enjoyed the train travel. We had a great time, and enjoyed the country and the people. It was good to meet you, Irina, especially after you sorted our changed schedule out for us, and we are sorry to have missed "the other Irina" who had done all the initial planning with us.
Ukraine is wonderful and we were sorry to leave. Once again, thank you both so much for your planning, concern and prompt emails leading up to our trip, and your first-rate help when we needed it. Your organisation was of the highest quality and we will be recommending your firm to our local agent and friends.