Dear Ramilla,
I cannot thank you enough for everything you have done to make my trip a success.
From the Visa support documents, to finding train information, and the rush of hotel accommodation.
Many thanks again. I am planning on returning to Sumy around July 2012. I will be definitely using your organisation again when I start the reservations and planning for that trip.
Many Many Thanks, and my warmest regards to you and your people.